This program in Account Management concerns itself with nurturing client relations in a post-sales scenario. Students are given an insight into the challenges of growing your client business along with organization business in a competitive environment, and the solutions for it. From the basics of sales strategy to increasing customer satisfaction, students will be able to understand the intricacies of customer relationship management. GTIM ensures to teach students about the process of strategic management, responsibilities of being a sales manager, personal selling process, and buying center concept. On the successful completion of this course from GTIM, students will be able to form long-term term relationships with company clients to meet long-term term goals of the organization, keeping in the mind the concept of customer satisfaction.